Troubleshooting
Common issues and solutions for ClothesPlus installation and usage problems.
Common Issues
Check these first:
- Is PacketEvents installed? ClothesPlus will not load without it.
- Are you running Minecraft 1.20+ on Paper or Spigot?
- Is your Java version 17+? Check with
java -versionon your host. - Check the server console at startup for error messages from ClothesPlus.
- Make sure the JAR file isn't corrupted — re-download if needed.
- Restart the server twice — some environments require two boots for license validation.
- Check that
license.txtcontains only the license key with no extra spaces or line breaks. - Ensure your server has outbound internet access (the plugin contacts the license server).
- Open a ticket on Discord if the issue persists.
- Verify your MineSkin API key is correctly set in
config.yml - Check the console for MineSkin API rate limit or authentication errors
- Ensure overlay PNG files are valid 64×64 pixel Minecraft skin format
- Try
/clothes refreshto force a skin update - If using
base_skin: false, ensure the player's Mojang skin is accessible - Clear the cache with
/clothes cache clearand try again
- All permissions default to op — non-op players need explicit permission grants
- Use LuckPerms:
/lp group default permission set wardrobeclothes.use true - Check the Permissions reference for the exact node you need
- Run
/lp userto verifypermission check wardrobeclothes.use
- Make sure you have overlay PNGs in the
overlays/subfolders - Each subfolder (shirts, pants, etc.) becomes a category — they need at least one PNG
- Run
/clothes reloadafter adding new overlays - Check that your overlays are valid 64×64 PNG files
- Set the camera position:
/clothes cursor setcamera - Make sure
creator/settings.ymlhasenabled: true - Check that creator overlay folders exist (e.g.,
overlays/hairs/cursor/) - Run
/clothes cursor reloadafter making changes - Verify the player has
wardrobeclothes.createpermission
- Verify your MySQL host, port, database name, username, and password in
config.yml - Ensure the MySQL user has CREATE, SELECT, INSERT, UPDATE, DELETE privileges
- Check if your host allows remote MySQL connections (if the DB is on a different server)
- Try connecting with the same credentials via a MySQL client to rule out credential issues
- Enable all cache systems in
config.yml(shared_cache, creator_cache, base_skin_cache) - MineSkin API calls are rate-limited — the cache prevents excessive API calls
- Consider upgrading your MineSkin API key tier for higher rate limits
- Run
/clothes cache clearif cache data seems stale
- ClothesPlus automatically reapplies skins 1 second after joining, and again at 3 seconds as a backup
- If using SkinsRestorer or similar plugins, they may conflict — ensure ClothesPlus loads after them
- Check if overlays are stored in database (if MySQL is enabled) or in the
data/overlays/folder - Try
/clothes cache clearif experiencing issues - Run
/overlaysto manually reapply your skin if needed
- Ensure
scale-system-enabled: trueincreator/settings.yml - The scale attribute requires Minecraft 1.20.5+ — on older versions the menu appears but height doesn't change
- If the scale section is missing from your config, it will be auto-injected on next startup or
/clothes reload - Check console for "Scale attribute not available" — this means your server version is too old
- If scale values are lost after
/clothes cursor regenerate, update to v3.0.3+ - The NPC preview should reflect height changes in real-time — if not, check PacketEvents is up to date
- Overlays must be 64×64 pixels in standard Minecraft skin format
- Transparent pixels show the base skin underneath — make sure unwanted areas are fully transparent
- If colors look off, check that you're not using a grayscale overlay without proper tint configuration
- Use the Skin Editor to preview and validate your overlays
Getting Help
If your issue isn't listed above:
1
Check the console
Look at your server console for error messages from ClothesPlus. The error message usually indicates the problem.
2
Try a reload
Run /clothes reload to refresh all configurations and overlays.
3
Check the documentation
Review the relevant configuration page — most issues come from misconfiguration.
4
Join Discord
Open a support ticket on our Discord server. Include:
- Your server version (Paper/Spigot + MC version)
- ClothesPlus version (
/clothes info) - The full error from the console (if any)
- What you've already tried