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Troubleshooting

Common issues and solutions for ClothesPlus installation and usage problems.

Common Issues

Check these first:

  • Is PacketEvents installed? ClothesPlus will not load without it.
  • Are you running Minecraft 1.20+ on Paper or Spigot?
  • Is your Java version 17+? Check with java -version on your host.
  • Check the server console at startup for error messages from ClothesPlus.
  • Make sure the JAR file isn't corrupted — re-download if needed.
  • Restart the server twice — some environments require two boots for license validation.
  • Check that license.txt contains only the license key with no extra spaces or line breaks.
  • Ensure your server has outbound internet access (the plugin contacts the license server).
  • Open a ticket on Discord if the issue persists.
  • Verify your MineSkin API key is correctly set in config.yml
  • Check the console for MineSkin API rate limit or authentication errors
  • Ensure overlay PNG files are valid 64×64 pixel Minecraft skin format
  • Try /clothes refresh to force a skin update
  • If using base_skin: false, ensure the player's Mojang skin is accessible
  • Clear the cache with /clothes cache clear and try again
  • All permissions default to op — non-op players need explicit permission grants
  • Use LuckPerms: /lp group default permission set wardrobeclothes.use true
  • Check the Permissions reference for the exact node you need
  • Run /lp user permission check wardrobeclothes.use to verify
  • Make sure you have overlay PNGs in the overlays/ subfolders
  • Each subfolder (shirts, pants, etc.) becomes a category — they need at least one PNG
  • Run /clothes reload after adding new overlays
  • Check that your overlays are valid 64×64 PNG files
  • Set the camera position: /clothes cursor setcamera
  • Make sure creator/settings.yml has enabled: true
  • Check that creator overlay folders exist (e.g., overlays/hairs/cursor/)
  • Run /clothes cursor reload after making changes
  • Verify the player has wardrobeclothes.create permission
  • Verify your MySQL host, port, database name, username, and password in config.yml
  • Ensure the MySQL user has CREATE, SELECT, INSERT, UPDATE, DELETE privileges
  • Check if your host allows remote MySQL connections (if the DB is on a different server)
  • Try connecting with the same credentials via a MySQL client to rule out credential issues
  • Enable all cache systems in config.yml (shared_cache, creator_cache, base_skin_cache)
  • MineSkin API calls are rate-limited — the cache prevents excessive API calls
  • Consider upgrading your MineSkin API key tier for higher rate limits
  • Run /clothes cache clear if cache data seems stale
  • ClothesPlus automatically reapplies skins 1 second after joining, and again at 3 seconds as a backup
  • If using SkinsRestorer or similar plugins, they may conflict — ensure ClothesPlus loads after them
  • Check if overlays are stored in database (if MySQL is enabled) or in the data/overlays/ folder
  • Try /clothes cache clear if experiencing issues
  • Run /overlays to manually reapply your skin if needed
  • Ensure scale-system-enabled: true in creator/settings.yml
  • The scale attribute requires Minecraft 1.20.5+ — on older versions the menu appears but height doesn't change
  • If the scale section is missing from your config, it will be auto-injected on next startup or /clothes reload
  • Check console for "Scale attribute not available" — this means your server version is too old
  • If scale values are lost after /clothes cursor regenerate, update to v3.0.3+
  • The NPC preview should reflect height changes in real-time — if not, check PacketEvents is up to date
  • Overlays must be 64×64 pixels in standard Minecraft skin format
  • Transparent pixels show the base skin underneath — make sure unwanted areas are fully transparent
  • If colors look off, check that you're not using a grayscale overlay without proper tint configuration
  • Use the Skin Editor to preview and validate your overlays

Getting Help

If your issue isn't listed above:

1
Check the console

Look at your server console for error messages from ClothesPlus. The error message usually indicates the problem.

2
Try a reload

Run /clothes reload to refresh all configurations and overlays.

3
Check the documentation

Review the relevant configuration page — most issues come from misconfiguration.

4
Join Discord

Open a support ticket on our Discord server. Include:

  • Your server version (Paper/Spigot + MC version)
  • ClothesPlus version (/clothes info)
  • The full error from the console (if any)
  • What you've already tried